Shipping policy

1. Processing Time

   • We process all orders within 3 business days after the order is placed.Some specific items will take long but no longer than 7 days.

2. Delivery Time

   • Once shipped, your order will typically arrive within 10-15 business days.

3. Shipping Fees

   • Free Shipping for orders over $40.
   • For orders under $40, a flat shipping fee of $7 applies.

4. Order Cancellation

   • If you contact us promptly after placing your order and it has not been shipped yet, we can cancel it and issue a full refund.
   • Orders cannot be canceled once they have been shipped.

5. Responsibility Disclaimer

   • The courier is responsible for delivering your package. If the tracking shows your package as delivered but you have not received it, we recommend contacting the courier directly for further assistance.

If you have any questions, feel free to reach out to us via email: toysweetieshop@outlook.com

Thank you for shopping with us!